Whoa! Accused of spyware.

I’ve never been accused of spyware/malware until today. Must say I’m a bit surprised.

I promise that my software contains no spyware, malware, adware, etc. It’s clean!

The reason I was accused: apparently Kill Docs was causing this users’s computers to not shut down. Windows XP would just sit there until he manually killed the Kill Docs process. I’ve never seen that before, anyone else had this problem?